| Reservation Policies |
| Rates listed are exclusively valid for the inquiry date. They are subject to change and will only be honored as shown on the website if the service requested is confirmed by means of charge to your credit card and you receive a confirmation number. |
| Upon making a reservation it becomes necessary for you to give your authorization, written and/or verbal, to run the corresponding charge on your credit card and by this you declare to have full knowledge of our Reservation and Payment Policies, Disclaimer and Cancellation Policies. All reservations are subject to availability existing at the moment of your request. No confirmation can be issued until full payment for the requested service has been made. In some cases (which are duly marked for you to easily identify them before filling out contact information and credit card number fields) it will be necessary to check availability directly with the service operator before a confirmation can be issued to you. Please note that this verification and confirmation process may take up to, and never more than, 24 hours. |
| In order to avoid inconveniences, please make a printout of your reservation voucher and have it ready for check-in to the reserved service. Should a change to a confirmed reservation be needed, please contact your assigned Travel Consultant and have your reservation and/or confirmation number handy. We strongly suggest reading the CANCELLATION POLICIES section hereinafter. Any changes are subject to availability and rate adjustments when necessary. Our CANCELLATION POLICIES are applicable at all times without exception. |
Payment Policies
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| The amount corresponding to your reservation will be immediately charged to your credit card, provided it has a confirmed reservation status. Please bear in mind that your credit card billing statement will show "E-TRAVEL RESERVATION CENTER" as the company responsible for the charge, except for some reservations including flights where you might have two charges, one for the airfare amount and another for the remaining amount of all other services such as your hotel, airport shuttle or activity reservation, taxes, fees, and other. These charges may appear as “E-TRAVEL RESERVATION CENTER” and the corresponding “AIRLINE COMPANY NAME”. |
| VISA, MASTERCARD and AMERICAN EXPRESS are welcome. We will be glad to accept your wire transfer as an alternative form of payment. Please contact one of our Travel Consultants for further details. |
| The currency in which service rates are quoted on the website may be other than Mexican pesos or US dollars, in which case the specific currency will be readily specified for your easy identification. Mexican pesos rates will always be charged in Mexican pesos. For any other currency, however, the amount to charge will be first converted into US Dollars and the exchange rate prevailing on the transaction date will be applied. This movement may cause a variation of up to 3% above the international fluctuation index for currency exchange and such difference will show on your billing statement.
www.mexicohotelsource.com cannot be held responsible for this variation and upon accepting the PAYMENT POLICIES you acknowledge to have been informed of the exchange rate fluctuation and declare your agreement to the corresponding charge being made into US Dollars. |
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Cancellation Policies |
| All cancellation requests must be addressed in writing to the assigned Travel Consultant with the reservation number as the basis reference. |
| In case of hotel accommodations: |
At the moment of reserving, specific cancellation policies by the hotel to which you are requesting will automatically be displayed for your information. The following are general cancellation policies which are applicable for most of our listed hotels.
- Cancellation requests made 15 (fifteen) or more days prior to confirmed arrival date are subject to a penalization of 10% on the total paid for the reservation.
- Cancellation requests made no more than 14 (fourteen) days and no less than 3 (three) days prior to the confirmed arrival date are subject to a penalization equal to the price of 2 (two) nights.
- Cancellation requests within 2 (two) days to the confirmed arrival date or a “no-show” are 100% non refundable. No refunds will be granted either for unused portions of the reservation due to an early departure.
- Different cancellation policies for reservations made for Christmas, New Year and Easter may apply. Please contact one of our Travel Consultants for further details.
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| In case of tour and/or ground transportation reservations: |
At the moment of reserving, specific cancellation policies by the tour and transportation to which you are reserving will automatically be displayed for your information. The following are general cancellation policies which are applicable for most of our listed tours and transportation services:
- Cancellation requests made 3 (three) or more days prior to the confirmed service date are subject to a 10% penalization on the total amount paid for the reservation.
- Cancellation requests within 2 (two) days to the confirmed service date or a “no-show” are 100% non refundable.
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Security |
| This site use Verisign
Certificate SSL 3.0 to protect
the data you send from your
browser to our site and
database. The data recorded in
our database is also written
using an encryption security
system. Normal operation of the
site does not enable security
for all pages due the secure
pages encryption slows down the
speed. The security is only
enabled when you start a
transaction that involves vital
data that goes to the database,
like when you make or modify a
reservation. |
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Privacy Policy |
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Reservations are handled
by the secure, encrypted
reservation systems of
Viajes Beda S.A. de
C.V., which has created
this privacy statement
in order to demonstrate
their firm commitment
to privacy. |
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General Aspects
They use your IP address
to help diagnose
problems with our
server, and to
administer our Web site.
They use cookies for
other purposes. Their
site's registration form
requires users to give
them contact information
(like their name and
email address). |
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Customer Data
Their site uses an order
form for customers to
request information,
products, and services.
They collect visitor's
contact information
(like their email
address) and financial
information (like their
account or credit card
numbers). The
customer's contact
information is also used
to get in touch with the
visitor when necessary.
Users may opt-out of
receiving future
mailings; see the
choice/opt-out section
below. Financial
information that is
collected is used to
bill the user for
products and services. |
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Security
The site has security
measures in place to
protect the loss, misuse
and alteration of the
information under their
control. Their site
provides users the
opportunity to opt-out
of receiving
communications from them
and their partners at
the point where they
request information
about the visitor. This
site contains links to
other sites. They are
not responsible for the
privacy practices or the
content of such Web
sites. |
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Changing Data
The site gives users the
following options for
removing their
information from the
database to not receive
future communications or
to no longer receive our
service. |
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Legal Statement and Disclaimer |
